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410 N. Santa Cruz Avenue

Los Gatos, CA 95030

Helpful Seller Information

When you hire Susan & Shawn they bring in their crew of professional stagers to make your home look its very best, at no charge to you.  They know that a staged home sells faster and for more money than a home that is non-staged.

Susan & Shawn are a top 1% ranked Coldwell Banker team. They are well respected for their unique marketing approaches. Susan & Shawn will spend time talking to you to understand your specific needs. They understand every client is different. They will come prepared to share information on the sales in your neighborhood and to help determine your home's value.  Read their detailed marketing plan below.

1. Listing Paperwork and Home Preparation

  • Meet at your home and provide you with an informative packet that outlines our services

  • Discuss the current market value and listing price strategy

  • Guide you through the listing paperwork and disclosures that will require your signatures

  • Open escrow with Cornerstone Title and introduce you to the escrow team

  • Schedule a staging consultation

  • Discuss showing instructions and place lockboxes at your home

  • Schedule all inspections & home preparation appointments. Use our professionals or use your own

  • Go through the inspection results with you and develop a strategy

  • Organize all the listing paperwork and inspections and submit to our transaction team who will put the documentation online

  • Schedule photo session

  • Create Virtual Tour and forward you the link to preview

2. Creating a Buzz Before Going Live

  • Order a "Coming Soon" sign to let potential buyers know your home is about to be on the market

  • Distribute an eflyer to our extensive network of Realtors, both Coldwell Banker & other brokerages

  • Advertise on Coldwell Bankers exclusive listing bulletin board

  • Post your home on Susan & Shawn's Facebook page & other social media sites

  • Announce your home at our Coldwell Banker weekly office meeting

  • Post your home on Top Agent Network (TAN)

  • Create brochure

3. First Week On The Market

  • Submit your listing to the MLS (Multiple Listing Service)

  • Schedule open houses and place Open House Sign at the property

  • Place brochures in the flyer box and at the property

  • Enhance listing on 9 of the most dominant online real estate websites

  • Push listing to over 600 websites

  • Advertise and host open houses on the weekend to give access to as many potential buyers as possible

  • Follow up with Realtors and get feedback on showings

  • Communicate the activity and email you weekly on virtual tour hits

4. Receiving Offers

  • Determine if scheduling an offer date is appropriate

  • Post offer date in the MLS and follow up with Realtors who have shown the property

  • Schedule times for offers to be presented to us 

  • Review and prepare offer summaries to share with you

  • Call or meet with you to discuss which offers reflect you wishes and needs the best

  • Negotiate with interested parties until we settle on terms and ratify with a buyer

5. Escrow

  • Turn your paperwork over to our transaction coordination team

  • Send you a detailed timeline of important dates

  • Notify you when buyers funds are received in escrow

  • Schedule with you any buyer inspections

  • Continue to send any paperwork that needs signatures

  • Assist you with any moving logistics

  • Work with buyer's agent to assure a smooth transaction

  • Schedule sign off at Cornerstone Title approximately 1 week before closing

  • Advise you if professional cleaning is necessary

  • Call you when the transaction closes

6. Closing & Follow Up

  • Facilitate delivery of keys to new home owner

  • Provide you final closing paperwork

  • Assure we have your contact information in case any mail arrives at your previous home

  • Send you tax information in January of the following year in case you have misplaced yours in the moving process.

6. Our Commitment To Communication

  • We promise same day feedback of any brokers tours or open houses

  • We will keep you updated on any new listings that might be competition to yours

  • We will pull data from the SUPRA lockbox to have an accurate account of Realtors who have shown your home.

  • Our phone numbers are our cell phones. We are always just a call or text away.